Website privacy
Clear about
your information.
A guide to how the enquiry and client login links on this website work.
Enquiry form
The form prepares an email in your browser. It does not submit your enquiry to a website database or confirm a booking. Selecting Open email app passes the prepared message to your chosen email application, where you decide whether to send it. The copy and download options let you handle the prepared text yourself.
Information you choose to send
When you send an email to Nova, the contact and freight details in that message are available to our team to respond to your enquiry. Include the information relevant to your request. Do not include account passwords.
Freight tracking
Container tracking passes the container number you enter to the Hightrans tracking website when you select Track container. The number is included in the destination URL and may appear in your browser history and the provider’s logs. Nova does not store it in a tracking database. Linehaul tracking opens Gforce, where you enter the package number and the last four digits of the recipient’s phone number directly. The providers handle those queries and results under their own policies. Online LCL tracking is not yet available; contact Nova for an update.
Client login and other websites
Client Login opens CartonCloud, which handles your sign-in on its own website. This website does not collect your CartonCloud password. Map links open Google Maps. Those services have their own terms and privacy information.
Browser features
This version of the website does not add advertising trackers or analytics cookies. Gallery filters, FAQ search and enquiry preparation run in your browser. Your completed form is not saved by the website between visits.
Contact
For a question about information you have provided to Nova, email info@novalogistics.com.au.